Delivery & Returns

Delivery

Our delivery service is available Monday to Saturday (Please ring us direct for Monday delivery) from 8.00am to 6.00pm.  For website orders delivery is available within the following locations:

  • Addlestone
  • Ash
  • Ascot
  • Ash Vale
  • Bisley
  • Brookwood
  • Chobham
  • Deepcut
  • Horsell
  • Knaphill
  • Lightwater
  • Mychett
  • New Haw
  • Ottershaw
  • Pribright
  • St. Johns
  • West Byfleet
  • West End
  • Windlesham
  • Woking

We are currently unable to deliver flowers on a Sunday or on public holidays. Orders placed for Sunday delivery or on a public holiday will be delivered the following day.

Orders placed via our website for:

SAME DAY DELIVERY/COLLECTION must be received by 2pm, Monday to Friday.

NEXT DAY DELIVERY can be received at any time, same for later dated delivery.

Returns

We hope that you and the recipient will be delighted with the flowers / plants or any other product received from Chobham Flowers. However, if you are not happy with your delivery please telephone us immediately on 01276 855164.

Because of their perishable nature, flowers may only be returned / replaced / or refunded if a complaint is received within 48 hours of receipt.

We will review the comments that you have and should the cause be attributable to circumstances that are within our control we will consider issuing a full refund, a replacement or re-delivery of your chosen product.