Nationwide & Local Delivery Terms & Conditions

Nationwide Delivery -

Available Tuesday - Thursday

Order Tuesday - Delivered Wednesday

Order Wednesday - Delivered Thursday

Order Thursday - Delivered Friday

These Nationwide Delivery Terms and Conditions ("Terms") govern the delivery of products or services to customers within the entire country. By placing an order with us and opting for nationwide delivery, you agree to abide by these Terms. Please read them carefully before proceeding with your order.

1. Delivery Service

1.1. We offer nationwide delivery to addresses within the entire country.

1.2. The delivery service may be subject to additional charges, depending on your location, the size and weight of the item(s) ordered, and the chosen delivery day.

2. Delivery Timeframe

2.1. The estimated delivery time will be provided to you during the order process and may vary depending on the destination and the availability of the product(s). and the time in which you place the order.

2.2. We make all reasonable efforts to ensure that deliveries are made within the specified timeframe, but we do not guarantee delivery dates.

3. Delivery Address

3.1. It is your responsibility to provide accurate and complete delivery information, including the recipient's name, address, and contact details.

3.2. We will not be held responsible for delivery delays or failures resulting from incorrect or incomplete delivery information.

4. Delivery Process

4.1. Deliveries will be made to the address provided by you during the order process.

4.2. If you or the recipient are not available to receive the delivery, we may leave the package at the designated delivery address, and it will be considered delivered.

5. Delivery Charges

5.1. Delivery charges are determined based on factors such as the delivery location, the size and weight of the item(s), and the chosen delivery method.

5.2. You will be informed of the applicable delivery charges during the checkout process.

6. Delivery Delays

6.1. While we strive to meet delivery timeframes, we cannot be held responsible for delays caused by factors beyond our control, such as adverse weather conditions, traffic, or other unforeseen circumstances.

7. Delivery Tracking

7.1. You may be provided with a tracking number to monitor the status of your delivery. However, please note that tracking information may not be available for all delivery methods.

8. Delivery Confirmation

8.1. A delivery confirmation may be sent to you via email or SMS once the order has been successfully delivered.

9. Returns and Refunds

9.1. Please refer to our Returns and Refunds Policy for information on returning products and requesting refunds for nationwide deliveries.

10. Contact Information

10.1. If you have any questions, concerns, or issues related to your nationwide delivery, please contact our customer support team at contact@chobahmflowers.co.uk or 01276 855164.

By placing an order with us for nationwide delivery, you acknowledge that you have read, understood, and agreed to these Nationwide Delivery Terms and Conditions. These Terms may be subject to change, and the most recent version will always be available on our website.

Local Deliveries -

These Local Delivery Terms and Conditions ("Terms") outline the guidelines and policies governing the delivery of products or services to customers within a specific local area. By placing an order with us and opting for local delivery, you agree to adhere to these Terms. Please review them carefully before proceeding with your order.

1. Delivery Area

1.1. We offer local delivery services within a 10 Mile Radius. The exact boundaries of our delivery area will be communicated to you during the ordering process.

2. Delivery Timeframe

2.1. We aim to deliver within the shortest possible timeframe, typically within 4 hours or on the same day, subject to product availability and order processing time.

2.2. While we make every effort to meet these delivery timeframes, we do not guarantee specific delivery times.

3. Delivery Address

3.1. It is your responsibility to provide accurate and complete delivery information, including the recipient's name, address, and contact details.

3.2. We will not be held liable for delivery delays or failures resulting from incorrect or incomplete delivery information.

4. Delivery Process

4.1. Deliveries will be made to the address provided during the order process.

4.2. Upon delivery, you or the recipient must be present to receive the order, confirm its accuracy, and acknowledge the receipt by signing or otherwise confirming the delivery.

5. Delivery Charges

5.1. Local delivery charges may apply and will be clearly communicated during the checkout process.

6. Delivery Delays

6.1. While we strive to meet delivery timeframes, we cannot be held responsible for delays caused by factors beyond our control, such as traffic, road closures, or unforeseen circumstances.

7. Delivery Tracking

7.1. A tracking number or order status may be provided to you for monitoring the progress of your local delivery, depending on our delivery system capabilities.

8. Delivery Confirmation

8.1. A delivery confirmation will be provided to you once the order has been successfully delivered to the specified address.

9. Returns and Refunds

9.1. Please refer to our Returns and Refunds Policy for information on returning products and requesting refunds for local deliveries.